Privacy Policy
Welcome to Vivace Collections. Protecting your personal information is important to us. This policy explains how we collect, use, and protect your data.
1. Information We Collect
- Personal details (e.g., name, email, phone).
- Order history and preferences.
- Payment details securely processed by trusted partners.
2. How We Use Your Information
- To process orders and payments.
- To provide customer support.
- To send promotional offers if you opt-in.
3. Cookies & Analytics
We use two kinds of cookies:
- Essential cookies — always active. These keep you signed in, remember your cart and protect form submissions (for example XSRF-TOKEN and our session cookie). They cannot be switched off.
- Analytics cookies — set only with your permission. With your consent we use Google Analytics (cookies such as _ga) to understand how the site is used. We enable IP anonymisation and do not run advertising or data-sale features. You can allow or refuse these in (also linked in the footer), and change your mind at any time.
If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request not to use analytics cookies unless you later choose to allow them yourself. Our store — cart, checkout and account — works fully without analytics cookies.
We do not use advertising or social-media tracking pixels, and we do not fingerprint devices.
4. Sharing Information
We do not sell or share your personal information with third parties except when required by law or to complete your order (e.g., payment processors).
5. Security Measures
Your data is stored securely using the latest encryption technologies and only accessed by authorized personnel.
6. Your Rights
- Access or update your personal information.
- Opt-out of marketing communications at any time.
- Request deletion of your personal data.
7. Policy Updates
We may update this policy periodically. Significant changes will be communicated on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at: support@vivacecollections.com
Thank you for trusting Vivace Collections!